This is not a generic casino review — this is a practical operator manual for Pointsbet players. This guide covers every technical step from account creation to claiming your first deposit bonus. You will learn how to navigate the platform, use the mobile-optimized site, and calculate your bonus value.
Before You Start
Ensure you have the following ready:
- A valid email address and a mobile phone for verification.
- A government-issued ID (passport or driver’s license) for KYC.
- A payment method accepted by the casino (credit card, e-wallet, or bank transfer).
- Stable internet connection – the site works best on Chrome or Safari.
- Check that online gambling is legal in your jurisdiction.
Registration
- Visit the casino website and click the Sign Up button.
- Fill in the registration form with your personal details (name, date of birth, address).
- Create a username and a strong password. Use a mix of letters, numbers, and symbols.
- Enter your email and mobile number. You will receive a verification code.
- Set your deposit limits and opt for responsible gambling tools if needed.
- Agree to the terms and conditions. Click Create Account.
- Check your email for a confirmation link and click it to activate your account.
Important: After registration, you must complete the KYC process before your first withdrawal. Upload your ID and proof of address in the account settings.
App & PWA Guide
The casino does not have a dedicated app in official stores. Instead, it offers a progressive web app (PWA) that you can launch from your browser. This PWA works on both iOS and Android and gives you an app-like experience with push notifications.
To install the PWA:
- Open the casino website in Chrome (Android) or Safari (iOS).
- Tap the share icon (iOS) or the three-dot menu (Android).
- Select Add to Home Screen.
- Name the shortcut and tap Add. The icon appears on your home screen.
You can now access the casino with one tap. All features including login, deposits, and live chat are available.
Welcome Offer Explained
The welcome bonus is a 100% match bonus up to $500 plus 50 free spins on your first deposit. Here is how the bonus works step by step.
Suppose you deposit $200. The casino credits an additional $200 as bonus funds, giving you a total balance of $400 to play with. The 50 free spins are awarded separately on a selected slot.
Wagering requirement: The bonus must be wagered 35x before you can withdraw any winnings from it. In this example:
- Bonus amount = $200
- Wagering requirement = 35 × $200 = $7,000
- You need to place bets totaling $7,000 (the sum of all bets, not net losses) within the allowed time (usually 30 days).
Keep in mind that not all games contribute equally to wagering. Slots typically count 100%, while table games contribute only 10% or less. Check the terms for exact percentages.
The free spins winnings also have a wagering requirement, usually 40x. Always read the full terms before playing.
| Term | Value |
|---|---|
| Deposit | $200 |
| Bonus match | 100% up to $500 |
| Bonus received | $200 |
| Wagering multiplier | 35x |
| Total wagering required | $7,000 |
| Free spins | 50 |
| Free spin winnings wagering | 40x |
Quick Answers
How do I reset my password?
On the login page, click “Forgot password”. Enter your email and follow the link sent to your inbox. You will be prompted to create a new password.
What payment methods are available?
The casino accepts Visa, Mastercard, PayPal, Skrill, Neteller, and bank transfers. Deposits are instant; withdrawals take 24–72 hours after approval.
Is my data safe?
Yes. The site uses SSL encryption to protect your personal and financial information. The casino is licensed under the Curacao Gaming Authority, which requires regular security audits.
Can I set deposit limits?
Yes. Go to your account settings and choose daily, weekly, or monthly deposit limits. You can also take a cooling-off period or self-exclude.
Extra Tips
Important: If you are based in an EU or Nordic country, note that winnings from this Curacao-licensed casino may be subject to local income tax. Unlike MGA-licensed sites, Curacao operators do not withhold tax. Check your local laws or consult a tax professional.
If your withdrawal is delayed beyond the stated processing time:
- Check if your KYC documents are fully approved. Incomplete verification is the most common cause.
- Ensure you have met all wagering requirements for any active bonus.
- Contact customer support via live chat or email. Provide your account ID and transaction reference.
- If the delay exceeds 72 hours after approval, escalate to the casino’s compliance team.
- As a last resort, submit a complaint to the Curacao eGaming licensing authority.
This guide should help you get started efficiently. Remember to always play responsibly and never chase losses. Good luck!